Frequently Asked Questions

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Do I need an appointment?

Appointments are recommended to help minimize wait times, but walk-ins are welcome during normal business hours. You can also schedule your visit online or by calling our office.

Do you accept walk-ins?

Yes. Walk-ins are welcome during regular business hours. For after-hours services, appointments are required.

How long does it take to get my results?

Result times vary depending on the type of test performed. Some services offer same-day or instant results, while others may require additional laboratory processing.

Do you offer after-hours appointments?

Yes. After-hours appointments may be available by request. Please contact our office to schedule and confirm availability.

What forms of payment do you accept?

We accept most major forms of payment. Please contact our office if you have questions about payment options before your visit.

Is my information kept confidential?

Yes. We are committed to protecting your privacy and handling your personal information with professionalism and confidentiality.

Do you offer mobile testing?

Yes. Mobile and on-site testing services are available for qualifying businesses and organizations. Contact us to discuss your location and testing needs.

What should I bring to my appointment?

Please bring a valid government-issued photo ID and any paperwork or documentation related to your visit. If you have questions, our staff will be happy to assist you.

Can I get tested without insurance?

Yes. Many of our services are available on a self-pay basis. Contact us for current pricing and available testing options.

Do you provide testing for employers?

Yes. We work with businesses and organizations by providing workplace testing and occupational health services tailored to their needs.

What types of drug tests do you offer?

We offer a variety of drug testing options, including DOT and Non-DOT testing using multiple testing methods. Contact us to determine which option best fits your needs.

What is a DOT physical?

A DOT physical is a medical examination required for certain commercial drivers to help ensure they meet federal health and safety standards.

What is the difference between DOT and Non-DOT testing?

DOT testing follows federal regulations for safety-sensitive employees, while Non-DOT testing is designed to meet employer or personal testing requirements outside of those regulations.

Are your collectors certified?

Our trained professionals follow established testing procedures to help ensure accurate, professional, and confidential testing services.

Can I cancel or reschedule my appointment?

Yes. If you need to cancel or reschedule, please contact our office as soon as possible so we can assist you with a new appointment time.

Where are your locations?

Safe Test Solutions proudly serves the Philadelphia area with multiple convenient locations. Visit our Locations page or contact us for directions and hours of operation.