Frequently Asked Questions

Below are answers to common questions about visiting Safe Test Solutions. Reviewing this information ahead of time can help ensure a smooth and efficient visit.

Do I need an appointment?

Walk-in services are available during standard business hours. Appointments are required before 10:00 AM, after 6:00 PM, and for after-hours services.

I was sent here by my employer or an agency. What do I need?

If your employer or agency directed you to Safe Test Solutions, please bring any authorization or paperwork provided. Employer-directed testing may require an authorization number or specific instructions.

What should I bring to my visit?

Please bring a valid government-issued photo ID and any required authorization or documentation provided by your employer or agency.

How are test results handled?

For employer or agency-paid testing, results are released directly to the requesting organization. For self-pay services, results are delivered according to the selected service and applicable timelines.

Do you offer after-hours or mobile services?

Yes. We offer mobile/on-site services by appointment. Standard office hours are 10:00 AM to 6:00 PM, and after-hours appointments are available by request and may include an additional after-hours service fee.